laundry service, Vancouver, British Columbia, Canada

Laundry service, Clothing alteration service, Dry cleaner, Laundromat

The customer reviews for this cleaning company present a mixed sentiment. On the positive side, many customers appreciate the 24-hour accessibility, clean facilities, and the availability of free WiFi, which makes waiting more pleasant. The wash and fold service is frequently praised for its convenience and quality, with some customers noting the friendly and helpful staff. The location is often described as well-maintained, with a variety of machines to accommodate different laundry needs.

However, there are several areas where the service falls short. Many customers express frustration over frequent machine malfunctions, with some machines reportedly "eating" coins or failing to clean clothes properly. The cost is another common concern, with several reviews mentioning high prices and frequent price increases. Some customers have also experienced difficulties in obtaining refunds for lost money, citing unresponsive management. Additionally, the cleanliness of the facility and the condition of the machines have been criticized, with reports of mold and non-functioning equipment.

Overall, while the laundromat offers some appealing features, potential customers should be aware of the recurring issues with machine reliability and pricing.